Choosing a Reputable Removal Company

Choosing a Reputable Removal Company

When entrusting moving companies with your belongings, you need complete peace of mind that the moving company you engage will move your effects with the utmost care.

When first searching for a removalist, you’ll quickly realise that there are myriad moving companies from which to choose. That’s why we’ve created a short guide to choosing a reputable moving company to assist you in making the most important decision in the relocation process.

Offers a free, No-Obligation Moving Quote
A removalist company you can trust will be prefer to make a visit to your home to assess the volume of your relocation, and then provide you with an accurate moving quote. A free quote and in-home visit proves that the moving company is prepared to do everything it can to ensure there are no setbacks on moving day, and no unexpected costs when you receive your invoice.

Removals Training and Experience
Probably the most important attribute to look for from the removalist company you choose. All professional removalists should undergo regular training. If you want to avoid damage to your treasures and danger to your personal safety, only opt for a moving company that provides a highly trained, experienced professional team.

Offers Moving and Storage Insurance
Moving companies that aren’t prepared to offer moving and storage insurance are often those that aren’t confident in their ability to move your household safely, or store your belongings securely. For absolute peace of mind, a reputable moving company makes a variety of policy options available.

Accepts All Forms of Payment
If you come across a moving company that requests payment in cash only, this should raise a red flag. Removalists that only accept cash are sometimes operating outside the realms of the law. If this is the case, they will often not have the proper licensing and accreditation.

Make sure that your removalist is licensed and accredited by the industry-leading third party AFRA - Australian Furniture Removals Association. Any reputable removalist will have detailed policies and procedures in place to prove operational compliance with all relevant legislation and regulations, particularly Occupational Health and Safety, and Quality Assurance Policies.

Workers’ Compensation and Public Liability Insurance
A reputable moving company will have workers’ compensation available to its employees, because reputable moving companies care about their employees. Public Liability Insurance ensures that you or any other third party will be compensated if you suffer an injury or property damage as a result of any action undertaken by the moving company. If your removalist fails to obtain Public Liability Insurance, you may have to cover your own medical bills if your something goes wrong.

Removal Tips

  • Regard moving as an opportunity to get rid of belongings you no longer need. Consider making ”donate” and “sell” piles in each room for things you could do without.
  • People have a tendency to keep outdated paperwork for a very long time. Realise that paper is very heavy . Do yourself a favour and get rid of any outdated documents prior to moving..
  • Make sure you have a generous supply of packaging tape, scissors, markers and labels.
  • Defrost your refrigerator in time for moving day.
Moving In
  • Gather birth certificates, passports, etc. for everyone in your home and carry important documents with you on moving day.
  • Measure doorways, stairways, and elevators to make sure all your furniture will fit. Measure twice – move once!
  • Go grocery shopping on moving day so you don't have to keep ordering takeout.
  • Transfer your monthly services.
  • Confirm parking options for your moving truck - you may need a permit on moving day.
  • Make sure your new home has a visible address.
  • Find the nearest library, café, grocery store, takeout restaurant, or any area you'll visit frequently.
  • Explore your new neighborhood.
  • Get to know your new neighbors!
  • Register to vote.

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